Returns & Exchanges
At Yon-Ka Paris, we are committed to your skin's satisfaction; if you are not completely happy with your purchase, we accept returns of new or gently used products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer care team or log into your account portal to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned products, a refund will be issued to your original payment method within 7 to 10 business days.